Questions You Might Be Asking
The journey toward healing starts with one small step—and we know that step can feel overwhelming. That’s why we’ve created this space to answer some of the most common questions people have before starting therapy.
We believe in being open and transparent, so you feel informed, supported, and at ease right from the beginning. Whether you’re wondering what to expect in a session, how telehealth works, or how to know if therapy is right for you, we’re here to help you feel more comfortable and confident about the process.
If you don’t see your question here, please don’t hesitate to reach out. We’re happy to help.
Your Questions - Answered
What is the cost of a therapy session?
Individual therapy sessions are $145 per session, and couples therapy sessions are $185. Each session is 50 minutes and conducted securely through our telehealth platform.
What forms of payment do you accept?
We accept all major credit cards. Payment is processed securely at the time of your session.
Do you accept insurance?
We do not bill insurance directly. However, many extended health benefit plans in Ontario cover services provided by a Registered Psychotherapist. After each session, you'll receive a receipt that you can submit to your insurance provider for potential reimbursement. We recommend checking with your provider to confirm your specific coverage.
What can I expect in my first therapy session?
Your first session is a chance for us to get to know each other. We'll talk about what brought you to therapy, explore your goals, and begin to build a safe and supportive space for your healing journey. There’s no pressure to share everything at once—we’ll go at your pace. You can expect to feel heard, respected, and gently guided as we start working together.
Is therapy confidential?
Yes, therapy is confidential. What you share in session stays between us, and your privacy is protected by law. There are a few exceptions required by professional and legal standards—such as if there is a risk of harm to yourself or others, or in cases of abuse involving a minor or vulnerable person. These limits will be clearly explained in your first session, so you know exactly what to expect. Your safety and trust are our top priorities.
Do I need a referral?
No referral is needed. You can reach out directly to book a session—no doctor’s note or prior approval required. If you’re ready to begin, we’re here to support you.
How frequent are sessions?
Most clients start with weekly sessions to build momentum and create a strong therapeutic foundation. As progress is made, sessions may shift to biweekly or as needed. We’ll work together to find a pace that fits your needs, goals, and comfort level. You’re always in control of your therapy journey.
How long does therapy last?
The length of therapy varies depending on your individual needs and goals. We believe in person-centered therapy, so the pace and duration are tailored specifically to you. Some people find a few sessions helpful, while others benefit from longer-term support—whatever fits your journey best.
Do you offer faith-based or Christian counselling?
Yes, absolutely. Therapy is centered around you and your faith. If you want, we can incorporate your spiritual beliefs and values into the healing process to support your growth in a way that feels meaningful and authentic to you.
Can both partners attend a couples session from different locations?
While it’s always best for couples to be in the same room to foster connection, we understand that circumstances sometimes make that difficult. For your convenience, couples can attend sessions from different locations using our secure telehealth platform.