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Privacy Policy

A legal disclaimer

Effective Date: August 1, 2025

 

At HELPPS Incorporated, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and telehealth services.

1. Information We Collect

We may collect personal information when you:

  • Contact us through our website

  • Book an appointment

  • Subscribe to updates or newsletters

  • Use our telehealth platform

This information may include your name, email address, phone number, and any health-related details you choose to share.

2. Use of Personal Information

We use your information to:

  • Respond to inquiries

  • Schedule and manage appointments

  • Deliver telehealth services

  • Send updates (if you subscribe)

  • Improve our website and services

We only collect and use the information necessary to provide you with the services you request.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except:

  • When required by law

  • With your explicit consent

  • With service providers (e.g., secure telehealth platforms or email providers) who are bound by confidentiality agreements and privacy standards.

 
4. Telehealth and Confidentiality

All telehealth sessions are conducted via secure, encrypted platforms compliant with Canadian privacy laws. We take every reasonable precaution to ensure your confidentiality is maintained.

 
5. Data Security

We implement appropriate safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet is 100% secure.

 
6. Your Rights

You have the right to:

  • Access your personal information

  • Correct or update your information

  • Withdraw consent (subject to legal or contractual restrictions)

  • Ask how your information is stored or used

To exercise any of these rights, contact us at 519-601-4357.

7. Cookies and Analytics

Our website may use cookies or third-party tools (e.g., Google Analytics) to enhance user experience and monitor website performance. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 
10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

John Morris, CEO

519-601-4357

John@helpps.ca

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